PRIVACY POLICY

The websites www.sanspareilonline.com, www.sanspareilsonline.co.nz are owned by Robecca Leyden of Sans Pareil Online Ltd. You, as a visitor and/or use of our website, agree to the following Privacy Policy, and your use of our site constitutes your acceptance to be bound by the terms. Your use of our website, and any information that you contribute or provide to us is subject to this Privacy Policy.

The following Privacy Policy informs you of how we collect and process your personal data, including that which you provide by voluntarily “opting in” to receive a free resource, subscribing to our list or newsletter, purchasing a product or service, or contacting us via our website, as well as that which we may collect automatically from you based upon your activity on our Website.

We may update these terms from time to time and will provide notice via email of any material changes made to this Privacy Policy. We will not provide notice of any minor updates, and acknowledge it is your responsibility to read any updated version(s), and that you agree to be bound by the most updated versions of this Policy.

Consent to collection and use of your Information
If you give us or we hold your personal information, this indicates that you consent to our using it, and we will treat it, in accordance with this policy. We respect your privacy and the choices you make about how you want us to contact you.

We collect the following types of information:

Personally, Identifying Information. We may collect personal contact information such as your name, address, company name and address, contact details including your e-mail address, employer details, and position.

Account Information. This includes shipping and billing information. We may also record any preferences you have, such as products regularly ordered and terms of payment. With this information, we can fulfill your orders and better provide you with personalised services.

E-mail Correspondence. Your e-mail address is used to raise and respond to issues and inquiries of all types and to keep in contact with you generally. It is also used to distribute information about us and market our products and services as mentioned below.

Uses of your personal information

 We will use your personal information for normal business purposes such as fulfilling purchase orders, to communicate with you about orders, the uses set out below and other uses reasonably contemplated at the time we collected the information.

We will also use it to provide you with marketing and promotional materials of, including, without limitation; our services, products, training seminars, newsletter, price promotions, events we think are useful to you.

We may also use personal information to establish a profile for you or your company, or collectively for some or all of our customers, to help us make business decisions like: product development, improve quality of customer service.

Sans Pareil Online Ltd uses customer contact information to personalise the types of information you receive from us, to determine customer satisfaction with products and/or services we have provided and to improve the operation of our business delivery to you.

We will also use it for internal business purposes including: aggregating information, data warehousing and mining, cross-matching databases, and pooling data for, effective data management, to understand your needs, improving security of data, for statistical analysis, devising, deploying and measuring marketing campaigns; including but not limited to advertising, off-site advertising and targeting, email marketing and re-marketing; and other reasonable business purposes and operational efficiency improvement.

In the event of any prospective or actual merger, business sale or re-organisation we may share personal information with the other party or parties involved in the course of such merger, business sale or re-organisation negotiations or processes and transfer such personal information to the merged entity or any member(s) of it, the business acquirer or the relevant party(ies) following reorganisation.

By giving your personal information to us you unambiguously, freely and with full knowledge of what we may use your personal and other information for, agree that we may collect and use such personal information and other information in accordance with the terms and conditions of this policy. Where the law requires you to opt-in before we can use your personal information for any particular purpose we will not use your personal information for such purpose unless you give opt-in consent for it.

Consent to export of your Information
All information you give to us, including personally identifying information, will be transferred to our processors out of the NZ, EU and UK, for the purposes set out in this policy. By providing us with your personal information you unambiguously consent to the transfer of your personal information and other information out of NZ, EU and UK.

Retention of your Information
The personal information you provide is retained for only as long as there is a legitimate business or legal requirement to do so. We may store your personal data for up to 10 years.

We may remove information when it becomes out of date or inaccurate or when properly requested by you (subject to any legal duty we may have to preserve it).

Protection of your information
We protect the personal information you share with us. Access to your personal information is limited only to our employees, and/or authorised third parties who need it for or in relation to the purposes referred to in this Privacy Policy including, without limitation, third-party contractors. To prevent unauthorised access, maintain data accuracy, and ensure proper use of your information, we and our IT contractors and sub-contractors have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect.

Third parties and your Information
Except as specifically described in this Privacy Notice Policy, we will not, without your specific prior consent, sell, trade or transfer your information to third parties other than authorised third parties (such, for example, contractors operating our IT services) and others involved in the supply and distribution chain (e.g., vendors, suppliers), which may need access to some of your personal information. For example, if we ship an order to you, we must share your name and address with a shipping company. We oblige such third parties to comply with our privacy policy and limit their access and use of your personal information.

Disclosures required by law   
Occasionally, we may be required by law enforcement, government contract administrators, and/or judicial authorities to provide personally identifiable information to the appropriate governmental or regulatory authorities under applicable law or regulation. We will disclose personally identifiable information upon receipt of a court order, subpoena, or if required to cooperate with law enforcement investigations. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful to the extent permitted by law.

Children’s Privacy
We do not knowingly collect personal information from individuals under the age of 18.

Accessing, rectifying, blocking and Updating Information
Please notify us of any changes in your name, address, title, telephone number or e-mail address. You can correct your personally identifiable information yourself by contacting us with a request for your change. You may ask to have the information on your account deleted or removed; however, because we keep track of certain transaction information, such as past purchases, and other similar information, for legal compliance purposes (including company bookkeeping), we may not be able to delete certain information. If information we hold appears to be inaccurate we will block its use until the position is verified to our satisfaction.

If you are on our email list due to your consent to be added, or our legitimate interest in engaging in direct marketing, we may also use your data to send you targeted social media advertisements or upload your information into our social media account to create look-a-like audiences. To ensure compliance with the CAN-SPAM act, all emails from us will clearly state the sender of the email, as well as provide instructions on how to unsubscribe from our list, or contact us with any questions or concerns.

We may also collect information though Automatic Data Collection Technology. We may use or send standard “cookies” to identify your browser from time to time. We do not include any personally identifiable information in cookies, and will not employ any other mechanisms (other than those discussed above) to capture data on our website. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). You can accept or decline cookies using your web browser settings. If you choose to disable cookies, some areas of Website may not work properly or at all.  Website does not respond to Do Not Track signals sent by your browser.

We may also collect data about how you use Website, your browsing actions or patterns, computer equipment, IP address, internet connection, and other similar choices you make, including via Google Analytics and Facebook Pixels, in order to obtain statistical data, improve our website and offerings, and ensure you receive information relevant to you. If we utilize this technology, we will use them in compliance with all policies of these third party companies. We may receive personal data from third parties including Google, social media platforms, search engines.

Lawful Grounds for Processing: In order to ensure compliance with the European Union’s General Data Protection Regulation (“GDPR”) we confirm we have lawful grounds for processing the information we collect from you. If you provide your personal information via our “contact us” page or send us any other form of electronic communication, we will process your data based upon our legitimate interest to respond to user or customer inquiries. If you elect to receive communication from us by “opting in” and provide us with your name and email address in exchange for a free resource or training, we will process your data for the purpose it was collected based on your affirmative consent to do so, and may periodically send you additional email marketing based upon our legitimate interest in marketing to those that have shown an interest in our products or services. We may also give you the option to be added to our email list, in order to receive our newsletter, information about our products and services, and other information we believe may be of interest to you based upon your decision to opt-in to one or more of our free resources, and will obtain your consent to do so. You may withdraw consent at any time by contacting us and requesting your information be edited, updated, or deleted. We do not collect any sensitive data, nor any information regarding criminal offences or convictions.

How and Why It’s Collected

We collect your personal information when you voluntarily, directly provide it to us to receive a free or paid resource, product, or service, or when you fill out a form or send an email to contact us, and we do so in order to provide you with the resource you have indicated you’d like to receive. We may also track your future interactions with our content, and use your personal information to keep you informed about the products and services you have elected to receive, as well as any linked or similar products or services we think you may be interested in. The information will be collected by us following your choice to manually enter it in, and click to be added to our list. No such information will be collected without your taking action to be added to our list, or in exchange for a free resource.

We may also receive data from third parties like Google Analytics, Facebook and other advertising platforms, providers of technical or payment services as needed, and other similar third parties. We do our best to only utilise third parties who have been deemed GDPR-compliant, and whom we have either completed a data processing agreement with, or have reviewed and confirmed their policies regarding data processing to ensure compliance.

How We Use Your Information You Provide

You have the right to know and understand how your information is used. We will use the personally identifiable information you voluntarily give us in order to carry out the service or product you requested, including free resources, trainings, newsletters, periodic promotional emails, and to notify you about any changes to our policies or services. We may also use your personal information to form “look-a-like” audiences in our digital marketing campaigns, which includes uploading your information into our social media advertising campaign.

Non-Personally Identifiable Information: Additional non-identifying information that is collected may be used to provide an overview of how people are accessing and using Website; it is not used for any additional purposes, and Website does not use any such data to make automated decisions. We may also record some or all information to help create a better user experience. We may use information such as your IP address to help diagnose technical problems with servers or our website, and to determine which portions of our website receive the most traffic, to understand which content is the most useful to our visitors. Your IP address will not personally identify you, and may be used in such limited purposes as outlined above, in order to improve user experience.

How Information is Stored and Shared

You have the right to know what information is stored (and not stored) and how it is processed. Your information is stored through a data management system, and it is important to us to take appropriate measures to ensure your information is kept confidential. You understand that there are limited purposes where we will share your confidential information, including with those who are providing technical support for our website, or those who are members of our team, including legal and accounting. Any parties who will have access to your information will keep such information confidential and will never share with any unrelated parties to the best of our abilities. information provided by you will never be shared, sold, or given to any other company or person without your consent, other than what is required to complete a purchase or request you have made, unless required to do so by law, or any governmental requirements. We require all such third parties to treat your personal information in accordance with the law, and only allow them to process your personal data for specific, necessary purposes.  

Information Protection & Security

We use commercially reasonable methods to safeguard your personal data, including that which you provide to use, and that which we collect automatically, by using reasonable online security measures, and sharing your data with reputable third party vendors that are compliant with generally accepted security and safety measures. We utilise Squarespace Security on our website in order to assist in the secure transfer of information; however, it can never be guaranteed. Should We become aware that a data breach has occurred, We will timely notify the necessary parties with as much information as we have available.

While we do our best to protect the information we collect, and prevent any misuse, unauthorised access, or disclosure, you understand that we cannot be responsible should an unauthorised third party obtain access to our information, without our consent. Should our website be tampered with, you understand that your personal information may be accessed by these unauthorised parties. You agree that we are not responsible for any such actions, and acknowledge you will hold us harmless should your information become intercepted in this way without our knowledge, permission, or consent, which includes a release of any and all claims related to use of such information by such an unauthorised party.

We have determined it is not required to appoint a Data Protection Officer, as our core activities do not consist of processing operations that require regular and systematic monitoring of data subjects nor do we process sensitive categories of data on a large scale.

Data Retention

We will retain the minimum amount of Personal Information required of yours, including name, email address, and behaviour tracking, as long as you elect to remain on our mailing list, and any additional Personal Information as long as it is needed in order to fulfil the purpose for which it was initially collected, such as completing a purchase. We will also retain and use collected information as necessary in order to comply with any legal obligations, resolve any disputes, or as otherwise reasonably determined. If at any point you elect to be removed from our database,  your information will be deleted, and no longer retained.

Your Rights to Control Your Information

You have the right to update, edit, or delete your information from our database. You may “unsubscribe” from our list at any time, by clicking the “unsubscribe” button at the bottom of any email we send you from our list. Should you wish to request access to information that Sans Pareil Online Ltd. has about you, correct or edit any information, or unsubscribe from our email list, and/or remove or delete your information from our database, you also have the option to do so at any time, free of charge, by reaching out to us at:

claire.filer@gmail.com

If you do not agree to this Privacy Notice Policy, please do not provide us with your information. We reserve the right to change the Policy intermittently at our absolute discretion.

Right of Access, Right to Rectification Right to Restriction of Processing, Right to Data Portability: You have the right to request information about how your data is being used, request a copy of the data we have, correct or edit data you initially provided us, restrict how we process your data in certain circumstances, receive your personal data in order to use it elsewhere. Please contact us at the above email address for more information.

Right to be Forgotten: You have the right to withdraw your consent to give us your Personal Information by clicking the “unsubscribe” link at the bottom of any email we send to you. Once unsubscribed, we will remove you from our list, and you should not receive any further emails from us, absent a technical glitch.
 

Third Party Links – Not Included Under This Policy

We may provide links to other websites on our website, from time to time. Unless otherwise stated, this Privacy Policy only covers information that we collect from you on our website, which is expressly controlled by us. You understand that should you click on a link and be taken to another website, this Privacy Policy does not attach, and we have no control, responsibility, or liability for content, activities, or policies of any other company, website, or individual. You acknowledge and agree that we are not responsible for the privacy policies or practices of third parties, and that you understand you will need to review the privacy policy of each individual website to confirm their specific policies.

If we learn we have collected or received personal information from a minor under 18, we will delete this information, and/or attempt to obtain parental consent. If you have any reason to believe we may have unknowingly collected data from a minor, please let us know by sending us an email to claire.filer@gmail.com

Please read and review this Privacy Policy carefully. If you have any questions regarding this policy, your rights herein, or would like to review, update, or remove your information from our database, please contact us at claire.filer@gmail.com